Strategic Account Manager

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Strategic Account Manager

40 hours or 32 hours · Verve The Hague, Amsterdam Office and Remote

We are Verve; a team of strategists, designers, and developers who transform good brands into great ones. We combine our digital-first design mindset with a thorough and resolute brand strategy. And distill a brand's energy into an unforgettable story. We aim to realize the potential of our ambitious international clients, like Miro, Juni, and Flutterwave.

To enable you to thrive, we create a safe, welcoming culture where everyone can speak their mind freely. That way you can feel good and we can all work together happily and at our best.

But hey, it’s not all about work. We want you to become the best version of yourself, personally as well as professionally. You’ll be offered all the inspiration you need, and an annual budget to spend on courses, sportswear, and team trips.

As a Strategic Account Manager at Verve

Your role as a Strategic Account Manager involves building and nurturing strong client relationships, understanding their business needs, and identifying opportunities for growth. You will conduct strategic consultations to align branding solutions with client goals, collaborate with internal teams to deliver impactful digital branding projects, and ensure client satisfaction and retention through meticulous tracking and reporting of account performance. By leveraging your expertise, you will drive results, contribute to the success of our clients, and solidify Verve's position as a leader in the digital branding landscape.

Who are we looking for?

Key Responsibilities

  • Fully understand our clients’ needs and business objectives.

  • Drive and deliver flawless client service by maintaining exceptional relationships with key decision makers;

  • Effective and efficient (internal) communication to deliver quality and client happiness.

  • Research and pursue opportunities for client growth;

  • Resolve issues and problems that might occur, by being open, transparent and proactive to maintain trust;


  • 3+ years of digital/branding/marketing agency experience and a proven track record of Account Management experience;

  • A solid understanding of the overall dynamics of the branding industry and digital delivery process;

  • Understanding how strategy, design, technology and data are essential to deliver impactful and valuable digital products / experiences.

  • Strong communication, listening and interpersonal skills in building relationships with professionals of all organizational levels;

  • Understanding of the commercial dynamics of a digital/branding agency;

  • Someone who is able to “connect-the-dots” across channels and touchpoints internally as externally;

  • Solid written and verbal communication skills;

  • Working proficiency of English;

Preferred Skills:

  • Ability to manage multiple accounts and projects simultaneously;

  • Strong problem-solving skills and a proactive approach to client needs;

  • Passion for (brand) design, marketing and brand strategy and staying updated with industry trends

What We Offer:

  • Competitive salary and benefits package;

  • Opportunities for professional growth and development;

  • Dynamic and collaborative work environment;

  • Chance to work with a diverse portfolio of clients and projects.

Perks at Verve

🚀 The basics

We provide you with an Apple laptop, keyboard, mouse and a laptop stand. Get ready for healthy lunches at the office and fully-covered transportation costs for public transport, and contributions to car, motor, bike and even your skateboard. You get access to a retirement plan for which you receive an additional percentage with your monthly salary. Everything you need, to take away any worries and focus on producing your best work.

🧠 The purpose

Verve is about realizing potential. We see this potential in our clients, our company, but also in your professional and personal growth. That’s why we offer Verve Academy workshops, an annual learning budget, access to a Verve career coach and unlimited educational books.

🛸 Hybrid

We believe the role of the office has changed, for the better. Come in to enjoy the company of your colleagues, experience the culture and get inspired through the moments between the work. We aim to work together in-person at least three days a week, whether it’s in our Amsterdam or The Hague office. For up to six weeks a year, you can work remotely from anywhere in the world.

❤️ Recharge

We believe great work comes from people who feel good. That’s why we aim to provide the tools for you to maintain a healthy work-life balance. We don’t burn the midnight oil: evenings and weekends are for you. Enjoy a museum visit with your museum card, follow yoga classes during lunch or visit the gym in your Verve sponsored sportswear.

🤝 Team spirit

You make Verve to what it is. We stimulate a sense of togetherness by going on team trips, wearing Verve apparel, yearly Verve High Five conferences, enjoying special dinners, all the way to bingos and occasional kroketten and cocktails. And because great people want to work with great people, we offer a recruitment bonus for bringing our next talent on board.

Ready to grow with us?

Tell us more about what excites you in your work, what your plans are for the future, and what projects you’re most proud of.

Press apply and answer four questions about what excites you in your work and what your motivation is to work at Verve. Also, upload your resume and fill in your details.

Acquisition as a result of this vacancy is not appreciated.